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FG Prosecutes Turkish Airlines Over Consumer Rights’ Violation

The federal government has dragged Turkish Airlines before a Federal High Court in Abuja over the alleged criminal violation of the enabling law of the Consumer Protection Council (CPC) and for impunity.

According to Thisday, the Attorney General of the Federation (AGF), Abubakar Malami (SAN), filed a three-count charge against the airline and two of its principal officers, Liker Ayci and Rasak Shobowale, the airline’s board chairman and commercial manager, respectively, before court.

The prosecution came on the heels of the refusal by Turkish Airlines to respond to the lawful requests from CPC for a full situation report on the airline’s alleged shoddy treatment of passengers on Flight TK 623 from Istanbul to Abuja on 25th and 31st of December 2015 and 9th of January 2016, which prompted the council to approach the Office of the Attorney General for the prosecution of the airline.

According to the charge sheet, the federal government alleged that the three accused persons between the 20th December 2015 and March 2016 “without sufficient cause refused to provide the Consumer Protection Council documents on Turkish Airlines’ policy on delayed baggage”, thereby committing an offence punishable under Section 18 of the CPC Act.

The accused persons were also arraigned before the court for allegedly neglecting, without sufficient cause, to attend and testify before CPC on the number of passengers aboard Turkish Airlines Flight TK 623 from Istanbul to Abuja on 25th and 31st of December 2015 as well as 9th of January 2016, who were affected by its untimely delivery of baggage, thereby committing an offence punishable under Section 18 of the CPC’s enabling law.

The federal government also accused the airline and its two principal officers of violating the same section of the CPC Act by neglecting, without sufficient cause, to attend and testify before the consumer protection agency on the detailed steps taken by the airline to provide redress and compensation to passengers aboard its Flight TK 623 on the said dates, who were affected by its untimely delivery of baggage.

The prosecution of the airline and its principal officers followed a warning by the federal government to the airline to respond within 21 days to CPC’s request for a full situation report on the airline’s alleged shoddy treatment of passengers on Flight TK 623 of Sunday December 20, 2015 and other subsequent flights during the yuletide or face prosecution.

The AGF had in a letter of March 17, 2016, signed on his behalf by the Director of Public Prosecution of the Federation, Mohammed Saidu Diri, threatened to prosecute Turkish Airlines in the event it failed to respond to the council’s lawful demand for the full situation report, irrespective of the airline’s engagement with any other relevant agency.

 

 

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Copyright 2015 SIGNAL. Permission to use portions of this article is granted provided appropriate credits are given to www.signalng.com and other relevant sources.

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